MSP: Ransomware Incident Response Playbook
For MSPs when a client calls at 3am saying 'everything is encrypted': generates the step-by-step response playbook specific to MSP client environments — what to do in the first 4 hours, what to tell the client, when to call the FBI.
See it work
Watch a sample run end to end: your input goes in, the agent workforce does the work, and a branded result comes back. Sample data shown for the demo.
What You'll Receive
- First 4 Hours — Step by Step
- Client Communication
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How to Get the Best Results
- 1
Richer input = sharper output. Paste real data rather than generic placeholders — the AI reasons on specifics, not hypotheticals.
- 2
Each run is a fresh analysis. If the first result isn't exactly right, refine your input and run again — small wording changes can shift the quality of the output meaningfully.
- 3
Fill every field you can, not just the required ones. Optional fields guide the AI toward your specific context, removing generic assumptions.
KAIRO Operating Layer
What should MSP: Ransomware Incident Response Playbook help you move right now?
This tool is not a single prompt. It is a KAIRO operating lane designed to convert messy operations into a repeatable plan with clear owners, then package the result into a usable business artifact.
Mission: Turn MSP and service-operator context into a client-ready plan with owners, risk, and next steps.
Boardroom Assignment
Input Intelligence
Affected client type
contextPick the closest operating mode. The tool will shape its output around this lane.
What you know about the incident so far
requiredPaste real notes, transcript, account context, or current copy. Dense input beats generic prompts.
Client's backup status
contextPick the closest operating mode. The tool will shape its output around this lane.
Do they have cyber insurance?
contextPick the closest operating mode. The tool will shape its output around this lane.
Run Plan
- 1Read the missionKAIRO normalizes your inputs, identifies the operating lane, and frames the job as convert messy operations into a repeatable plan with clear owners.
- 2Pull the intelligenceThe run checks CLAUDE and uses the available context without asking you to browse a separate tool stack.
- 3Assemble the boardroomA lead, specialist, scout, local reasoning lane, and critic each own a different failure mode before the output reaches you.
- 4Produce the artifactThe output is shaped into First 4 Hours — Step by Step, Client Communication.
Quality Gates
Specificity gate
Rejects generic advice and forces the result to reference the account, buyer, workflow, or constraint you provided.
Actionability gate
Every recommendation must become a next move, message, owner, score, risk, or decision point.
Confidence gate
Separates strong signals from assumptions so you know what is safe to act on.
Example Missions
Fast run
What you know about the incident so far: Got a call at 2am — client says files have .locked extension, ransom note on desktop demanding $50K in Bitcoin, all mapped drives encrypted, email still working, firewall still up
High-context run
Add the buyer, trigger, current state, and what you want KAIRO to produce next.
Boardroom run
Use this when the output will influence a customer, campaign, deal, or executive decision.
Next Actions
Copy the strongest asset
Use the most actionable section from MSP: Ransomware Incident Response Playbook as your email, brief, scorecard, playbook, or internal note.
Package the board artifact
Export the PDF or deck when the output needs to travel to a stakeholder or become part of a client file.
Chain into the next tool
Use the result as input to scoring, sequencing, forecasting, or another field-specific tool instead of starting over.
Deliverable Studio
Report and deck templates for this tool
Input
Sign-in required · 8 runs / min